Effective Date: 20 October 2025
Business Name: OsoHolistic
Contact Email: danni@oso-group.com
Business Address: Brackloon, Westport, Mayo, F28ET26

OsoHolistic respects your privacy and is committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights under the General Data Protection Regulation (GDPR).

1. What We Collect

We may collect and store the following types of personal data when you use our website or services:

• Your name and email address (via booking, contact form, or mailing list)
  
  

• Booking and appointment details
  
  

• Payment information (processed securely via Stripe)
  
  

• Browsing behaviour (through analytics tools or cookies, where consented)
  
  

2. How We Use Your Data

We collect your data to:

• Confirm and manage your bookings
  
  

• Send session details, reminders and follow-up content
  
  

• Respond to enquiries
  
  

• Send occasional updates or resources, if you have opted in
  
  

We never sell your data or share it with third parties for marketing purposes.

3. How Your Data Is Stored

Your data is stored securely through trusted third-party services used by Squarespace (website hosting), Acuity (scheduling), and Stripe (payment processing). These platforms are GDPR-compliant and encrypted.

4. Your Rights

You have the right to:

• Request a copy of the data we hold about you
  
  

• Ask for your data to be corrected or deleted
  
  

• Withdraw consent to email communications at any time
  
  

To request any of the above, contact us at danni@oso-group.com.

5. Cookies

Our website may use cookies to improve functionality and track anonymised usage. You can accept or reject cookies when you first visit the site or adjust your browser settings at any time.

6. How Long We Keep Your Data

We retain booking and contact data only as long as necessary to fulfil the purposes above, or as required by law (e.g. for tax records). Email subscribers can unsubscribe at any time.